Public Services
Procedures, documents, fees, offices and processing times
Most of the queue at the counter is the same few questions: which documents, what fee, which office, how long it takes. This assistant answers them from your own published notices in plain language, and refuses to interpret the law or promise an outcome.
What it answers from day one
These questions come pre-loaded — they are what this assistant is tuned to handle.
- What documents do I need to replace an ID card?
- Can I file the request online?
- What is the fee and how can I pay it?
- How many working days does it take?
What you give it
Upload these and it answers from them. It never invents an answer it cannot cite.
- Procedures and documents per service
- Fees and payment channels
- Locations, opening hours and online channels
- Notices, regulations and processing times
Try it yourself
Open the chat button in the corner — it really retrieves and cites, nothing is scripted.
You're talking to Puccha's own assistant, answering from Puccha's own documentation. That is the point: you can watch it ground an answer and cite it. It is not a hospital's or an insurer's assistant, and no customer data is involved — yours would answer from your documents.
Start with this assistant
Create an account and it is already configured. Add your documents and it is ready.