Status
Last checked: 2026-07-04 14:51 UTC
Service level objectives
Internal targets per our SLO doc. Contractual SLAs for Business and Enterprise plans are documented in your service agreement.
| Plan | Availability (30d) | Chat latency p95 |
|---|---|---|
| Business | 99.9% | 2500 ms |
| Enterprise | 99.95% | 2000 ms |
30-day uptime
- Availability
- —
- Chat latency p95
- —
Rolling 30-day window across all paying tenants. Numbers populate once the metrics pipeline has data; trend visualisation is on the roadmap.
Recent incidents
No incidents in the past 30 days.
Subscribe to updates
Email subscriptions launch alongside the live metrics rollout. For now, status changes are also posted by your account team for Business and Enterprise customers.